Receptionist, black and white lop eared rabbit, vet nurse with black cat in wards, white staffie on shoulder

Admissions & Hospitalisation

You will always be invited into the ward with your pet, and visiting is encouraged in normal hours. Our five wards are centrally heated day and night. All pets are given soft Vetbeds to lie on and receive personal nursing care.  Cats and rabbits have their own separate wards, as we understand that they can be worried by noise and the presence of dogs. We have large kennels for giant breeds and incubators and warm air beds for small and intensive care patients.  Pheromone diffusers are used constantly to provide a calm atmosphere.   We are an accredited and inspected RCVS Hospital, meaning that our standard of care meets the requirements of our regulatory body at the highest level.  Nursing staff are on the premises at all times.

You are very welcome to visit your pet and discuss progress as often as you wish, and we will make every effort to make your pet’s stay as comfortable as possible. We understand how worrying it is to leave your pet, so do ask any questions as they arise and let us know of your pets’ likes and dislikes.

What our clients are saying

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  • "Excellent vets, Always treat our dog with great care. Always explain treatment plan clearly with costs" Mrs Fettes with Jess - August 2018
  • "Exceptional service. Friendly and professional. Took time to fully examine, diagnose and carefully explain treatment." Mrs Smallwood with Sparky Nibbles - September 2018
  • "I have always been able to speak to either a vet or a nurse about any general or more specific concerns about Ellie. I have never felt that it was taking too much of that person's time." Mrs Phillips with Ellie - August 2018
  • "Happy with everything that was done from the moment I walked through the door." Mrs Balding with Pickles - August 2018
  • "Peace of mind knowing that Mill House are happy to deal with my dog who doesn't like being examined. Very happy with visits I have had. Very reassuring to know help is there when needed. " Mrs Nell with Marty - September 2018