Consultations are by appointment, to reduce waiting times and stress to our patients. Sick patients are always seen the same day, and we have no waiting lists for any procedures. Surgery times are 8.30am – 6.30pm weekdays and 8.30am to 12.30pm Saturdays. Our consultations are longer than many veterinary surgeries, averaging five per hour. This extra time is to allow for a full and thorough examination of your pet.

We have a dedicated Cat Clinic throughout the week in The Granary, across from the main surgery, so your cat can be seen without waiting in reception with dogs and other animals.  Click here for more about Cat Friendly Practice.

Uniquely, we charge a ‘case fee’ rather than a consultation fee – this means that your follow up veterinary examinations for the same problem are free of charge for the following two months – offering real peace of mind and saving you money.  Additional treatments and procedures are charged for as needed.

What our clients are saying

  • "Very welcoming at the front desk, they gave me a welcome pack with a free dog toy. Judy gave Barney lots of attention and care, and gave me lots of advice, I didn't feel rushed." Mrs Beeston with Barney - July 2016
  • "Very impressed - good idea including consultation follow-up cost in initial consultation fee, therefore making follow-up for the same condition free of charge." Mrs Hubble with Molly - September 2016
  • "The vet listened to all of my concerns and explained everything to me." Miss Fisher with Scruff - October 2016
  • "The vet took his time with us and was thorough with his examination and questions." Mrs Anderson with Peanut & Lexi - November 2016
  • "I like the professional manner at Mill House and if the treatment here remains this professional, our family will always be happy!" Miss Warner with Bobbie - June 2016