Consultations are by appointment, to reduce waiting times and stress to our patients. Sick patients are always seen the same day, and we have no waiting lists for any procedures. Surgery times are 8.30am – 6.30pm weekdays and 8.30am to 12.30pm Saturdays. Our consultations are longer than many veterinary surgeries, averaging five per hour. This extra time is to allow for a full and thorough examination of your pet.

We have a dedicated Cat Clinic throughout the week in The Granary, across from the main surgery, so your cat can be seen without waiting in reception with dogs and other animals.  Click here for more about Cat Friendly Practice.

Uniquely, we charge a ‘case fee’ rather than a consultation fee – this means that your follow up veterinary examinations for the same problem are free of charge for the following two months – offering real peace of mind and saving you money.  Additional treatments and procedures are charged for as needed.


Our Pet Health Club offers you huge savings across the year, to keep your pet and your finances in tip-top condition.

Click here to see what you could save.

For more information on the savings and benefit’s speak to a member of our team today, or follow this link to the Pet Health Club website

What our clients are saying

  • "Took my rat in to check on a lump, very friendly atmosphere. Made me feel comfortable that they can competently treat - what is often considered - an exotic pet." Miss Manning with Chunk - June 2017
  • "I was happy with the service and how they treated our pet. I think the service was great and I would recommend." Mr Harrison with Chloe - June 2017
  • "Everyone at Mill House always delivers excellent service and care." Mrs Crisp with Ralph - October 2017
  • "Excellent surgery, very empathetic and understanding." Mrs Gathercole with Neville - November 2017
  • "Our friends recommended you - very impressed! First class treatment and very professional." Miss Davies with Ayia - March 2017