Our Services

Mill House Veterinary Surgery & Hospital

Driving up standards of veterinary care in West Norfolk

We offer something different at Mill House – a genuine care and concern for you and your pet from a stable, dedicated team of professionals with the skills, resources and know-how to do the very best you expect for the pets in your family, using advanced equipment and techniques. No financial or sales targets, and no gimmicky marketing, just good value service every day, from first vaccinations and early training to annual health checks and boosters, and care when your pet is sick.  Most of our clients have been with us for many years, and usually come by recommendation.

Amongst many other awards, we were voted UK Veterinary Practice of the Year in 2003 and 2010, the first practice to have won it twice.  We are also one of only 2 practices in the country to have achieved all 6 outstanding awards as part of the Royal College of Veterinary Surgeons Practice Standards Scheme

Our team of experienced veterinary surgeons understand and treat your pet as an individual, and you can choose to see who you wish.  Supported by experienced and qualified veterinary nurses to look after you and your pet, from reception to wards, you will always be speaking directly with a veterinary health professional.

We are an RCVS inspected Veterinary Hospital, the highest accreditation possible. Our own team provide genuine 24 hour hospitalisation and advanced emergency care from a single site – no remote answering services and your pet’s records are always to hand.  Try our service to see why so many people use us, and if you are already a client – a heartfelt thank you for your loyalty over the past 34 years – it is very much appreciated.


What our clients are saying

  • "I want to feel confident that Poppy will get the care when needed, I feel Mill House always provides the care., Friendly staff that keep me up to date." Mrs Robertson with Poppy - October 2018
  • "It was reassuring to go through to the ward area, to see Grace settled before I left. I was delighted to receive a followup telephone call the next morning to enquire if all was well." Mrs Knight with Gracie - October 2018
  • "Very polite and caring, very professional service, they take great care with your pet." Mrs Wood with Oscar - November 2018
  • "I have been very happy with the service. We have kittens so have been in regularly, we also needed telephone advice, and you've all been so kind and helpful." Mrs Carpenter-Clark with Mabel & Mario - October 2018
  • "Although the puppy class was my primary reason for choosing Mill House, the reception I received on the telephone and on my first visit, was above and beyond anything I have experienced at any vets. You really go the extra mile in providing a great service. All your staff really care passionately about the pets." Mrs Mokate with Trixi - October 2018
  • "We have felt that we can contact yourselves over any issues big or small and I hope this continues."

    Mr Gage with Duke - November 2018