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Post-Operative Survey

We aim to provide the best possible treatment for companion animals and support for their owners in a friendly caring environment. We hope you can spend a few minutes completing this form so that we can assess the standard of our service and make improvements if necessary. Please circle the most appropriate answer.

 

WHEN YOU BOOKED YOUR PET IN FOR THE OPERATION:


Was our explanation of the procedure:*:
Fees - were you given:*:
If an estimate was given, was it accurate?*:
Were you offered a pre-anaesthetic blood screen?*:
Were our pre-operation instructions (eg. feeding) clear?*:

ON THE DAY OF THE OPERATION:


Was our admittance procedure:*:
Did the surgery telephone you after the op?*:
If you telephoned for a progress report, did you have trouble getting through?:

WHEN YOU COLLECTED YOUR PET:


Who did you see?*:
Were you satisfied with your pet’s condition on discharge?*:
Were the recovery information sheet and post-op pack useful?:
Was the procedure explained and were our instructions clear?:
Overall, were you*:

We like to include some of the written comments from surveys in our practice information. 

I'm happy for Mill House Vets to use my comments from this survey across other platforms*:


We will not share these details with any other companies for their marketing purposes.



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